Shipping:

Orders will be processed and shipped within 5-7 business days.

Return and Exchange

If you are returning your order in new, unused, and unopened condition, contact us within 15 days from receipt. All returns are subject to 15% restocking fee. Refund will be processed when the item is received in good condition (unused and unopened) and issued to the original form of payment (check, credit card, etc). Shipping charges are not refundable. If you have a return and exchange due to shipping error, defect, or damage, contact us within 30 days from receipt for a no-charge return or refund (this will be considered at the discretion of our team). A copy of the invoice / packing slip, must accompany all returns (Refer to Return Instructions section). A replacement item will be shipped to you once the returned item has been received. Please retain the packing list as a receipt; and also as documentation for potential returns. Any item returned MUST include the original packing list.

Return Instructions

Contact us via email at info@rozuri.com, Include original packing slip, tape box securely send to Rozuri, 2301 Crown Ct, Irving, TX 75038

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